How accounts are managed

A subscription to our services allows anyone with a company email address to create their own account.  This is recommended since we preserve individual user settings and preferences.  For example if you have hidden a large number of groups and you have all intervals view with runtime deltas enabled then this will be preserved across sessions and between devices.   

We use Auth0, a global authentication service, to provide secure login protocols.  We hope that the process of creating your own account, logging in, and recovering from a forgotten password will be familiar to you.   Auth0 limits the length of time you can access the system without entering your user credentials to 14 days (depending on frequency of access).  However to minimise manual entry you can ask your web browser to remember user credentials or use a password vault such as LastPass.