How

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we manage accounts 

A subscription to our services allows anyone with a company email address to create their own account.  This is recommended since we preserve individual We recommend users do not share accounts since an account's user settings and preferences are preserved.  For example if you have hidden a large number of groups and you have "all intervals" view with "runtime deltas" enabled then this will be preserved across sessions and between devices.   

We use Auth0, a global authentication service, to provide secure login protocols.  We hope that the process of creating your own account, logging in, and recovering from a forgotten password will be familiar to you.   Auth0 limits the length of time you can access the system without entering your user credentials to 14 a minimum of 10 days (depending although this depends on frequency of access).  However to minimise manual entry you can ask your web browser to remember user credentials or use a password vault such as LastPass.

The difference between a subscription and an account

A subscription is company wide.  A company's ability to access any of our services can only be disabled by us manually.

An account is specific to each user and must be re-verified via email every 11 months. 

What if an employee leaves the company?

To prevent an ex-employee from accessing our applications simply send us a request via email to blacklist the account (the account name being their old email address).  Denial of service will take effect within two hours.